Frequently Asked Questions


If I don’t have an ABN, can I still shop with Wagga Catering Equipment?

Of course! Both our showroom and our online store are open to the public. However, should you be a trade customer, we encourage you to sign up for a trade account to take advantage of selected wholesale prices.


Do we sell secondhand equipment or hire out any equipment?

No, we don’t sell secondhand equipment, or hire out any equipment. However, we do offer a Rent, Try, Buy service through Silverchef. You can find more information on our Finance page.


Do we sell spare parts?

We supply spare parts for items under warranty that have been purchased through Wagga Catering Equipment. Email or call us on 1300 138 100 with your enquiry.


Can’t find a particular item on our website? Where might you find it?

We have access to tens of thousands of pieces of equipment and supplies, chances are we can get it for you. Call us on 1300 138 100 or email us at


Wish to return an item? 

See our page Returns page for information.


Do we provide a warranty service?

Yes, we do. We support all products sold through Wagga Catering Equipment that come with a warranty.


Do we repair equipment?

Yes, if the equipment is still under warranty and has been purchased through Wagga Catering Equipment. If your equipment is out of warranty, you will need to speak to your local hospitality equipment repair person.